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把同一个系统用不同的软件建模,可以发现很多有趣的地方。( G G3 K5 w' P8 q3 A- A
这是一个人力资源调度的小模型。
& k [* S, I5 j1 Q& n按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
$ G# L9 V. Y9 t3 c: `题目:, x+ \; z7 O3 O& Q' w" N
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
+ t; i' w, k' Q" o% X8 Eout as fast as possible. Therefore, when drivers come to get their photo ID, the following 7 y- u8 w- t. l9 f' U2 F% V7 H
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll ! C7 [3 o0 |* W. }, a
assume the counter is large enough that any number of drivers can obtain and complete # ?8 x6 [" f, [9 Y" B
the form at one time.) The drivers then wait in line for an available photo clerk.
6 @: k9 h9 ~9 nThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to 4 f9 j9 R& L. O4 Q3 ]; W4 ~
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break 7 l& c+ g! B0 l% C$ D" o( f6 n
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when " e! ^4 J, x$ r4 B3 K
everyone else is busy and there are more drivers to be served. The manager works daily ( [: c" O* l9 Q% i# _: N
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
. e+ n2 ~; @2 I% Dthere are only 2 computers available at the facility. (Don’t worry about using sets for this 5 o7 ?) S. I8 _' ~1 d$ V
resource.) The computers are used to capture the driver’s signature and to print the * ~( I7 J$ F" R5 m( ?9 J. x
license. ' Z4 R k1 x* V6 e" t* K+ T
The process goes as follows: The clerk reviews the form with each driver, takes the
1 F+ ^. F' n* R9 J3 U3 l# tdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
, h Y. [; g% ucomputer is needed for both the signature capture and for printing the license.) The DMV + y! P7 U+ T3 Z5 r
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
2 m% K* J( d- O) z9 {& o) Jlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between 4 U. I" f3 A* q) T& h J0 J4 _
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
}" Q |* U. X3 Q. n* Q3 `45 seconds to print and seal the new photo driver’s license. |
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