Business Process Modeling, Simulation and Design . o9 s' f# X+ C6 G, u Manuel Laguna and Johan Marklund (Author) 2 Y2 n* @$ D2 M4 ~% R5 _4 R2 LPublisher: Prentice Hall (April 3, 2004) 7 S* ^! ]! x1 }- \! t8 V Language: English 7 N8 Z* a0 h/ S# j
ISBN-10: 0131099795; y1 H. J9 Z* [: {: z
ISBN-13: 978-0131099791