Business Process Modeling, Simulation and Design$ I6 {/ R6 e8 p P" q( @( q! K
Manuel Laguna and Johan Marklund (Author) 0 ^ J9 w+ x4 _) Z8 v
Publisher: Prentice Hall (April 3, 2004) 3 k, f! m+ f. r9 C/ | Language: English - v( ~0 @1 N# E O" w! X6 B+ b2 h
ISBN-10: 0131099795 6 X) k- I- q) L; T1 a ISBN-13: 978-0131099791