Business Process Modeling, Simulation and Design I" F4 Z; R& ~( K9 Q
Manuel Laguna and Johan Marklund (Author) % v4 U2 v2 v. o. p- y" e6 s9 FPublisher: Prentice Hall (April 3, 2004) ) V# B; B( B8 N" H/ d, A Language: English 7 b1 J1 r: G7 O
ISBN-10: 0131099795 ) z) M- z& q+ @+ g' l- n, W ISBN-13: 978-0131099791