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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
' } k; ]; X# \4 t& J" f这是一个人力资源调度的小模型。
' w. T7 V( r4 c5 |# Y% ]按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
! G1 L$ V9 i2 X1 t" l5 b2 F- z Q题目:% c9 i5 U; i5 P
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and ) ?" O2 e* Y2 b! a& W& F. m `# b7 f
out as fast as possible. Therefore, when drivers come to get their photo ID, the following
( _1 R& H4 I# q' n5 jactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll # ?( M3 c/ N. a" a0 F+ y
assume the counter is large enough that any number of drivers can obtain and complete
: P$ ]- L! G1 n) Ethe form at one time.) The drivers then wait in line for an available photo clerk.
0 o, t6 z3 A7 @( |# T( B9 q- s! `The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to Y3 z0 E2 K& {1 z
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break 8 W6 J6 U1 L/ A. Q# _; q3 B
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when % W1 Q* S' G6 c9 l1 w
everyone else is busy and there are more drivers to be served. The manager works daily
6 |. j0 h. y, a" X8 a7 z: |like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
2 u" f7 p8 _9 R) O+ ~- othere are only 2 computers available at the facility. (Don’t worry about using sets for this
; ~/ p6 y: Z0 u, ^$ R0 w5 uresource.) The computers are used to capture the driver’s signature and to print the + W S& U# c6 h4 s2 G) c6 q0 F0 D
license. 5 ^+ _4 Y( z* v
The process goes as follows: The clerk reviews the form with each driver, takes the
+ ^; |2 Z/ d+ xdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
3 e+ o8 K+ s/ M6 q' @7 p, O! Pcomputer is needed for both the signature capture and for printing the license.) The DMV s& F$ j. u( G2 J
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
/ O/ q! T/ d" R# glong as 4 minutes) to review the form and take a driver’s photo, and anywhere between
5 {' A6 E' Y0 [30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
* _% S V( \! J* |; L3 G$ V45 seconds to print and seal the new photo driver’s license. |
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