Business Process Modeling, Simulation and Design5 f' A e1 B! M& [0 B9 P5 n9 @
Manuel Laguna and Johan Marklund (Author) ; Q5 g! S6 w0 I% u+ |% n! I4 e, n% W
Publisher: Prentice Hall (April 3, 2004)6 ^) d8 B4 j3 e) \! Z
Language: English 8 M+ Z- P! |: n( M5 `0 Z. uISBN-10: 0131099795' O* D: Q e: W
ISBN-13: 978-0131099791