Business Process Modeling, Simulation and Design 6 `5 r# q+ M+ S2 {- _/ J3 B4 A Manuel Laguna and Johan Marklund (Author) m( ]* V8 w$ j0 \0 `Publisher: Prentice Hall (April 3, 2004)3 V: x, Y# c1 O [4 e% B) L7 D
Language: English 2 e+ `) d, i/ Y. {5 A9 Y' A
ISBN-10: 01310997959 T, f B) S3 v* o
ISBN-13: 978-0131099791