Business Process Modeling, Simulation and Design : X' L# h* `- r. L9 ]+ _8 {- o0 A Manuel Laguna and Johan Marklund (Author) $ f. V) {& W! MPublisher: Prentice Hall (April 3, 2004), W: |' a1 y. E- Q
Language: English , Y" I$ C1 T( u
ISBN-10: 0131099795/ A0 ~) y+ E5 g c2 `. M9 b
ISBN-13: 978-0131099791