Business Process Modeling, Simulation and Design2 J' I$ `% j5 l0 f/ o
Manuel Laguna and Johan Marklund (Author) 5 _3 Z Q% y. o: K) \" f- V) P o3 SPublisher: Prentice Hall (April 3, 2004) 4 t" b L# M6 }- {# T Language: English ( F- x0 {# z" M( q6 }: L( JISBN-10: 0131099795- L! e9 Q3 t# ^6 A
ISBN-13: 978-0131099791