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把同一个系统用不同的软件建模,可以发现很多有趣的地方。( w' T% U6 W1 A( \
这是一个人力资源调度的小模型。
6 N' p0 ^; j3 B K7 r7 I2 z按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?# L9 i3 W7 w8 P3 h- L, ^- M: g
题目:
. y# O& K3 ^+ o A+ v; }# UAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and
2 h6 R7 S9 M5 j4 |7 qout as fast as possible. Therefore, when drivers come to get their photo ID, the following
# u+ h9 D/ [4 |4 ~activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 0 d( M7 \( l+ X1 @# g
assume the counter is large enough that any number of drivers can obtain and complete ! s. c4 `* `" }
the form at one time.) The drivers then wait in line for an available photo clerk. 9 `2 b) h* b6 B' l, A
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to - j" {0 W% A) n
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break % y/ i) S( @* o2 J
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
" y/ w+ R1 n7 f5 Q- o5 leveryone else is busy and there are more drivers to be served. The manager works daily
$ o6 S1 o" s+ w; f) o! vlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, 5 v# T6 b* e& O, S, j1 n* m" |
there are only 2 computers available at the facility. (Don’t worry about using sets for this $ L; g `/ f( u+ L7 z9 R
resource.) The computers are used to capture the driver’s signature and to print the
: Q) |( h! F) ]license. 9 n* a' y7 M& ? Q. n
The process goes as follows: The clerk reviews the form with each driver, takes the , O" }) r7 m+ Z+ Z) d
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
, A2 q5 H/ G1 C3 M- v9 d3 z$ t' bcomputer is needed for both the signature capture and for printing the license.) The DMV 2 m* r4 Z9 n) y8 j) ]2 |, m
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as ! s5 M. n! Y9 h8 K. E2 A9 ~
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 3 S6 \! e D. r" Y# r8 w* N
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 2 A8 \. l7 X7 M* ]2 w" P& R
45 seconds to print and seal the new photo driver’s license. |
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