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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
8 q4 m/ o. S2 ^8 K' ^, f这是一个人力资源调度的小模型。
o- p$ f: U6 E: n按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?+ J V+ y! d) Z6 a( u( }
题目:& W, n$ j, K3 F `
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
+ u8 \4 k$ M: G) h' `! Iout as fast as possible. Therefore, when drivers come to get their photo ID, the following
. ]3 Z# _" Y3 T( V# ~+ C+ I: [5 \8 ractivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll ; M5 P2 D- F" W0 M
assume the counter is large enough that any number of drivers can obtain and complete % J' V* F4 L% P& H. h
the form at one time.) The drivers then wait in line for an available photo clerk.
$ Z& |* d, X6 y9 U6 TThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to / j4 N1 i! E: s% E. A% C
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break % |- \; t: I/ P, i: h5 w- G1 K e# K
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
4 m) r5 |$ k& w( j" w3 C reveryone else is busy and there are more drivers to be served. The manager works daily
1 ^1 {3 h1 q: Z/ klike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
9 n% k3 c7 c& n- Zthere are only 2 computers available at the facility. (Don’t worry about using sets for this
; z7 B* Y& Y5 w! p- Iresource.) The computers are used to capture the driver’s signature and to print the
% n3 F' c9 h! ^2 `license.
- Y! u' ?, I+ q% O9 ~3 Y" x3 @The process goes as follows: The clerk reviews the form with each driver, takes the
: j9 z$ M) J2 Y" X, kdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A $ C5 o4 `% U, |8 X0 ]
computer is needed for both the signature capture and for printing the license.) The DMV
" E% c; }4 W5 s! B$ P/ Amanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as . }, I- C" H+ E" v. F. Y
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 2 N6 m+ n/ p) i6 r3 G( G4 J
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
2 N; s. V7 p8 G: D+ A45 seconds to print and seal the new photo driver’s license. |
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