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把同一个系统用不同的软件建模,可以发现很多有趣的地方。9 e5 m/ v: N; {, K* \
这是一个人力资源调度的小模型。
* e/ u2 F% F6 r+ C+ @按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?9 q0 e% H- g" c y
题目:
, h5 A S9 h9 y1 I3 k) eAt the DMV photo license center, the current “rule of thumb” is to get the drivers in and ! h! V4 E$ _, Y# E
out as fast as possible. Therefore, when drivers come to get their photo ID, the following - @ J% ~) X5 ~1 [& o$ Z" O" g
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
2 s0 ^2 \ ?8 Z2 P& X7 Y$ `9 Vassume the counter is large enough that any number of drivers can obtain and complete
: ?3 @' @/ {) P/ Pthe form at one time.) The drivers then wait in line for an available photo clerk.
& l, M# {2 `, p+ k* t3 M0 \: C* i1 JThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to - n: B! H7 w1 d
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
. V) N# _3 n* o: `, `5 V) Rbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when ' w* u9 I* f2 M* R: k* |
everyone else is busy and there are more drivers to be served. The manager works daily
1 |' Y3 c7 K5 E7 s: F. Z4 V$ g1 {& Blike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, 8 k3 t/ E* S2 O
there are only 2 computers available at the facility. (Don’t worry about using sets for this
; ^ ^0 e% G3 W: Vresource.) The computers are used to capture the driver’s signature and to print the " F0 v( s& P4 s* ~5 K6 ~
license.
4 c8 }0 e J, |" y9 q* @) ]The process goes as follows: The clerk reviews the form with each driver, takes the
e. Z# x6 ~+ E+ \0 w9 G+ I6 ddriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
2 n3 ?- m: P6 ], w) \2 v( c& ccomputer is needed for both the signature capture and for printing the license.) The DMV
& R" g. a- X) zmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as ; t8 R! w1 I& l
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between 1 R# x! ]; p* [3 H5 _/ B
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
) Z5 s* @3 Q; K8 v2 I8 R. P' j45 seconds to print and seal the new photo driver’s license. |
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