Business Process Modeling, Simulation and Design- T& W2 C' h6 F$ ^; ]
Manuel Laguna and Johan Marklund (Author) ( Y9 p( q% L) g: a0 i. r% ZPublisher: Prentice Hall (April 3, 2004) 9 P+ `2 z3 F3 z5 i0 [4 B Language: English - [3 Z* Q7 l g" q
ISBN-10: 0131099795' F+ ]; b* q9 p
ISBN-13: 978-0131099791