Business Process Modeling, Simulation and Design" Y7 R: p. K) q6 @) n; y" y$ o1 U: A
Manuel Laguna and Johan Marklund (Author) 3 s' `6 N: F0 B
Publisher: Prentice Hall (April 3, 2004) 4 o% }6 z% c1 a5 K' V* F8 A Language: English , P0 |- h8 q( ?2 Z$ M3 X# @$ f
ISBN-10: 0131099795 }: |, l1 v3 h! O8 C2 j ~ ISBN-13: 978-0131099791