Business Process Modeling, Simulation and Design 2 N7 e( h: Z9 m+ s Manuel Laguna and Johan Marklund (Author) 7 l& k1 L2 ?" D* u, f+ qPublisher: Prentice Hall (April 3, 2004)9 G. s( o' t6 b
Language: English , x* O2 X' _5 ~% P" D2 e- F
ISBN-10: 0131099795 % L" r) _- \$ K. ^! {9 ^1 j3 p ISBN-13: 978-0131099791