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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
' u0 P; y/ N; ?3 r- D) D/ l这是一个人力资源调度的小模型。
" ]2 C& g( z4 J1 Q$ n' Y按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?, C* [3 { S u/ _$ }
题目:5 q, p6 |( }0 z
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
( {0 ~1 {& C: C& p/ b% _out as fast as possible. Therefore, when drivers come to get their photo ID, the following 3 Z1 c+ k/ E* m: X2 r
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll 0 {" f1 }6 U6 S% K. @* e
assume the counter is large enough that any number of drivers can obtain and complete 7 e7 _6 q. G" ?4 l3 J5 V
the form at one time.) The drivers then wait in line for an available photo clerk. 1 j4 p4 B0 Y5 `0 F: p' `. A
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to , `- t& l. T7 o: ~" L
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
7 Y }* [$ y2 }- V, v6 Ybetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when - q! F; _& X$ W! \! u9 H, \
everyone else is busy and there are more drivers to be served. The manager works daily
% }8 S4 M9 c {like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
: b# J1 w; I8 gthere are only 2 computers available at the facility. (Don’t worry about using sets for this ' z/ E- X: M; A; I4 X: z- Q# B
resource.) The computers are used to capture the driver’s signature and to print the ' h3 O! j* E% B5 b l" V
license. , G, D- j/ u) N) l: z6 i% z
The process goes as follows: The clerk reviews the form with each driver, takes the
0 v4 W' ~; F( Z& ~# E" w( cdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A ) g) Q: j2 |+ o- [. g: x' O
computer is needed for both the signature capture and for printing the license.) The DMV 0 `9 z) u! v+ H. C
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as 4 N- B5 E/ X; h4 T: j% }
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
2 H$ @% R3 E2 f k30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
+ l) R- X' \! R6 M% w; L45 seconds to print and seal the new photo driver’s license. |
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